Complaints of stick drift, which makes playing some games infuriating and is potentially game-breaking for others, have dogged the Nintendo Switch since it launched in 2017, and Nintendo has faced multiple lawsuits over the issue in the US. Nintendo already offers free, post-warranty Joy-Con repairs in the US, but this extension to other countries perhaps signals the scale of the problem. You won’t be entitled to a free repair, however, if the drift has been caused by some third-party accessory, it’s been caused by accidental damage, or the controller has been used for commercial purposes. “This applies even if the syndrome is caused by wear and tear and even if the 24-month manufacturer’s warranty provided by Nintendo has expired.” We can currently repair the following items Switch / Switch Lite 1. “Until further notice, Nintendo offers to consumers who purchased the respective product in the EEA, UK and Switzerland that repairs for responsiveness syndrome relating to control sticks will be conducted at no charge by official Nintendo repair centers,” the page reads. This is a Nintendo Switch / Jo圜on Repair Service. □ The policy change follows a consumer watchdog report from last year □ That includes Joy-Cons that are past their warranty □ It will now repair drifting controllers in the UK, US and Europe for free I haven't received my repair shipment back. ![]() The pack comes with a screwdriver and the instructions, but it basically involves you opening the shell and replacing the entire thumbstick unit.□ Nintendo has extended its Joy-Con drift repair policy If you have tried all of these options and are still unable to locate your package, please contact Nintendo's Consumer Service Department at 1-80 between 6:00 a.m.You could of course also buy a new Joy-con and change the shells in that case. However, if you have previously opened the Joy-con, changed the shell, or have a rare color variant (eg: Tsum Tsum or Dragon Quest edition), this may be your best bet. ![]() But it's more risky than sending it in for repair. If you want to go further, you can replace the entire thumbstick yourself. To make sure the fix worked, go into the Settings menu on your Switch, and under controllers and sensors, select Calibrate Control Sticks and follow the instructions and test the accuracy of the controller in question. And voila! Your Joy-Cons should no longer drift. Using your spudger again, gently press the battery connector straight down onto the socket and it should click back in place.Ĭarefully put the back panel into place, and using your Y00 screwdriver head tightly screw those four initial screws back in. Unfortunately isn't a "quick and easy" fix for the Joy-Con drift issue, but there are a number of ways to address the problem, whether it's a simple at-home trick, getting in touch with Nintendo directly, or cracking open your Joy-Cons for some DIY tinkering. However, given that in some cases even a thorough clean doesn't fix the issue reliably, it is likely that the more permanent problem isn't merely caused by dust. It's unclear what the cause of Joy-Con drift is but one Joy-Con teardown published on Reddit by user u/rainbopython in April 2019 claims that the drift problem could be caused by wear-and-tear over time while other theories point towards build-up of dust inside the casing around the stick. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit so we can help.” With the Joy-Con controllers attached to the console, verify that they register correctly as attached within the Controllers screen, accessible from the HOME Menu. However, they can be used as wireless controllers with Nintendo Switch Lite. ![]() Nintendo reacted with an official statement to the reports in July of 2019 and acknowledge the issue: "We are aware of recent reports that some Joy-Con controllers are not responding correctly. Note: Joy-Con controllers cannot be attached to a Nintendo Switch Lite system. Reports on Joy-Con drift led the filing of a class action lawsuit by the law firm of Chimicles Schwartz Kriner & Donaldson-Smith (CSK&D) against Nintendo in the United States District Court for the Western District of Washington. That's right, folks, we're talking about a permanent fix. This problem was first reported early on in the Nintendo Switch's lifecycle. Today, I'm going to show you how to permanently fix your drifting Jo圜on. This means your character, or a reticle, could move in a direction without your input. Joy-Con drift is when Joy-Con register input where there is none. ![]() What is Joy-Con drift and what causes it?
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